Careers at The Malvern

Join the team

We are always looking for passionate and hard working people to join our expanding team. If you think you match the type of person we are looking for, please send us your details using the form below and we will contact you about any suitable roles we have available.

What we're looking for

  • Customer-focussed
  • Self-motivated
  • Strong team player
  • Reliable
  • Professional and passionate
  • Energetic

Current vacancies

  • Head Therapists
  • Reservations agent - Full Time

Head Therapist 

A rare and exciting opportunity has arisen for the position of Head Therapist in our award winning 4* spa. As Head Therapist at The Malvern, you will lead and encourage a passionate team who work in a high performing, fast paced environment. We pride ourselves on exceptional service and are seeking an outgoing, dedicated and enthusiastic Head Therapist to join us.

Head Therapist Responsibilities:

· Work closely with the Spa Manager to lead and develop the team of Senior and Spa Therapists.

· Play an active role in delivering high standard spa treatments.

· Maintain high levels of cleanliness and therapist standards.

· Deliver in-house training.

· Maximise treatment and retail revenue- create innovative incentives to motivate the team.

· Management of stock control and orders.

· Take on operational and reception duties when required.

· Take on the role of duty manager when required.

· Must be able to work flexible hours including evenings and weekends.

The successful applicant:

· NVQ Level 3 Beauty Therapy or above.

· A minimum of 2 years Senior Therapist experience.

· Exceptional leadership and time management skills.

· Competent in Windows, Excel, Outlook etc.

· Experience using Premier Software (preferable).

· Elemis Trained (preferable).

Our benefits

  • Access to our gym and spa facilities
  • Discounts on spa treatments and products
  • Discounts on hotel room bookings
  • Discounts on food
  • Reduced rate membership for your friends and family
  • Employee of the month reward and recognition scheme
  • Annual staff party and awards ceremony

Meet our Assistant General Manager

Amy started her career at The Malvern 10 years ago, progressing with the company from Spa Therapist to now our Assistant General Manager.

Meet our level 2 Apprentice - Hannah

Hannah started her journey with us as a part time receptionist. She was a student at the time training in Sports Therapy. Since completing her degree Hannah had a real passion for fitness and is now completing a gym instructor level 2 apprenticeship with us.

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